GTE service

Not your regular service

A GTE service is slightly different to a service for a traditional vehicle because there’s now more than one drive system — the traditional engine and the electric motor. More checks are carried out than usual as we have to ensure that both the engine and the electric motor are in top shape. Technicians must be trained to inspect all hybrid components, and special tools and technology must be used to inspect for damage to the high-voltage components and high voltage cables.

We will then replace the filters and lubricants and will always road test your car before handing it back to you. You’ll then receive a record of the service in your service book, or an update in your digital service book.

Giving your car the once over

Regular services should be a priority of any driver as they can catch issues before they happen or get too serious and costly. At Volkswagen, we tailor every service around your vehicle’s model and mileage, so you can have peace of mind that you're safely behind the wheel of a vehicle that’s been closely inspected. A Volkswagen stamp will appear in your service book or digital service schedule (you should receive an updated service record) after every service as evidence of the fact that your car’s in tip top shape.

Serviced by the best

You can take your GTE car to any Volkswagen authorised dealer to get it serviced, just use our Find a Retailer tool to find your nearest one.

We always recommend using a Volkswagen approved retailer for your service as they know your vehicle inside and out and are fully trained in all aspects of its inner goings on. They also use Volkswagen approved products for any replacement parts so you can feel confident that your car will roll out of our care having had the best possible treatment.